STI Questions and Answers PDF: An Overview
Kyrgyzstan’s State Tax Service (STI) provides crucial guidance via PDF documents. These resources clarify tax regulations,
electronic invoicing, and licensing procedures for businesses and individuals.
What is STI (State Tax Service) in Kyrgyzstan?
The State Tax Service (STI) of Kyrgyzstan, officially known as the ГНС (Gosudarstvennaya Nalogo Sluzhba), is the primary governmental body responsible for administering the nation’s tax system. It oversees the collection of taxes, levies, and other mandatory payments, ensuring compliance with Kyrgyz tax legislation.
STI’s functions extend beyond simple collection; they include tax control, auditing, and the issuance of licenses related to specific economic activities, such as alcohol production and mining. The service operates under a standard work schedule – Monday to Friday, 9:00 AM to 6:00 PM, with a lunch break from 12:30 PM to 1:30 PM.
Located in Bishkek at pr. Chuy, 219, STI provides various channels for public interaction, including a press service (996 551 116 006) and a dedicated hotline for complaints regarding employee misconduct (996 (312) 62-11-13 and 996 (779) 613 189 via WhatsApp). Their official website, stisti.gov.kg, serves as a central hub for information and services.
Purpose of STI Question & Answer PDFs
The STI’s Question & Answer (Q&A) PDFs serve as a vital resource for clarifying complex tax regulations and procedures within Kyrgyzstan. These documents aim to proactively address common inquiries from taxpayers, reducing confusion and promoting compliance. They cover a broad spectrum of topics, including tax reporting requirements, the intricacies of electronic invoicing (Электронный-счет фактура), and the processes surrounding license suspensions and account restrictions.
Specifically, the PDFs detail procedures for obtaining licenses related to alcohol production and distribution, as well as navigating the mining tax and fees associated with subsoil use licenses. They offer guidance on submitting the Unified Tax Declaration and understanding obligations related to various tax types.
By providing readily accessible answers to frequently asked questions, the STI aims to streamline tax administration, minimize errors, and foster a more transparent relationship with taxpayers, ultimately contributing to a more efficient tax system.

Accessing STI Information
STI information, including vital PDF documents, is primarily available through their official website (stisti.gov.kg). Direct contact is also possible via provided channels.
Official STI Website (stisti.gov.kg)
The State Tax Service of Kyrgyzstan’s official website, stisti.gov.kg, serves as the primary hub for all tax-related information. It operates Monday through Friday, from 9:00 AM to 6:00 PM, with a lunch break from 12:30 PM to 1:30 PM.
The website provides access to various forms and reports, including the Unified Tax Declaration and specific forms for mining tax and subsoil use license fees. Users can find details regarding electronic invoicing (Электронный-счет фактура) and licensing for alcohol production and distribution.
The press service can be reached at 996 551 116 006. For general inquiries, the contact number is 116. The site is regularly updated with announcements, including lists of entities with restricted access to the electronic invoicing system. It’s a comprehensive resource for navigating Kyrgyzstan’s tax landscape.
Locating PDF Documents on the Website
While stisti.gov.kg doesn’t explicitly categorize documents as a dedicated “PDF” section, crucial information is accessible through various report forms and announcements. Navigate to the “Forms отчётов” (Reports Forms) section to find downloadable declarations, including the “Единая налоговая декларация” (Unified Tax Declaration).
Information regarding licensing – specifically for ethyl alcohol and alcoholic product production – is often published as notices or announcements, potentially in PDF format. Keep an eye on the “Главная страница” (Homepage) for recent updates and links to relevant documents.
Lists of entities with suspended accounts in the electronic invoicing system are also published on the site, likely as downloadable lists. Direct PDF links may not always be apparent; searching within the site using keywords related to your query is recommended. Regularly checking the site is key, as content is updated frequently.
Contacting STI for Information
For direct assistance regarding STI questions, several channels are available. You can reach them via email at stisti.gov.kg. Their standard working hours are Monday to Friday, 9:00 AM to 6:00 PM, with a lunch break from 12:30 PM to 1:30 PM.
Technical support is provided by ГУСалык Сервис; contact details are available on the website. The STI press service can be reached at +996 551 116 006. For complaints concerning employee misconduct, a dedicated hotline is available at +996 (312) 62-11-13 and +996 (779) 613 189 (WhatsApp).
Their main office is located at 219 Chuy Avenue, Bishkek, Kyrgyzstan. While a comprehensive FAQ PDF isn’t readily available online, utilizing these contact methods ensures you can obtain specific answers to your tax-related inquiries directly from the source.

Key Areas Covered in STI FAQs
STI FAQs extensively cover tax reporting, declarations, electronic invoicing (Электронный-счет фактура), and address issues like license suspensions and account restrictions.
Tax Reporting & Declarations
The State Tax Service of Kyrgyzstan provides detailed guidance on fulfilling tax obligations through its FAQs and downloadable forms. A key focus is the “Единая налоговая декларация” (Unified Tax Declaration), a comprehensive form for reporting various taxes.
The STI clarifies procedures for submitting these declarations, including deadlines and required documentation. Information is available regarding specific tax types, such as the “Налог на майнинг” (Mining Tax) and the “Сбор за удержания лицензий на право пользования недрами” (Fees for Subsoil Use Licenses).
FAQs address common questions about calculating taxable income, eligible deductions, and potential penalties for non-compliance. Businesses and individuals can find resources to ensure accurate and timely tax reporting, minimizing risks and staying compliant with Kyrgyzstani tax laws. The STI aims to simplify the often-complex process of tax declarations.

Electronic Invoicing (Электронный-счет фактура)
The STI’s FAQs extensively cover the “Электронный-счет фактура” (Electronic Invoice) system, a crucial component of Kyrgyzstan’s tax administration. These resources detail the requirements for issuing and receiving electronic invoices, ensuring compliance with regulations.
A significant portion of the documentation addresses issues related to account restrictions and suspensions within the electronic invoicing system. The STI provides lists of entities whose accounts have been temporarily blocked, along with explanations for the suspensions.
Guidance is offered on resolving these issues and regaining access to the system. FAQs clarify the process for correcting errors in electronic invoices and address technical challenges users may encounter. The STI emphasizes the importance of accurate electronic invoicing for proper tax accounting and reporting, offering support to navigate the digital system effectively.
License Suspensions & Account Restrictions
The STI’s question and answer PDFs dedicate substantial attention to license suspensions and account restrictions, particularly concerning licenses for alcohol production and distribution, as well as subsoil use. These documents outline the reasons leading to such actions, often related to non-compliance with tax regulations or licensing terms.
Frequently Asked Questions detail the procedures for appealing a suspension or restriction, including required documentation and timelines. The STI publishes lists identifying entities facing these measures within the “Электронный-счет фактура” system, promoting transparency.
The PDFs clarify how businesses can rectify issues causing the restrictions and reinstate their licenses or account access. They also address the implications of operating without a valid license, emphasizing potential penalties and legal consequences. The STI aims to provide clear guidance to ensure businesses understand and adhere to licensing requirements.

Specific Tax Types Addressed
STI FAQs extensively cover mining tax, fees for subsoil use licenses, and regulations surrounding alcohol production and distribution licensing, offering detailed explanations and guidance.

Mining Tax
The State Tax Service of Kyrgyzstan provides comprehensive information regarding mining tax obligations through its frequently asked questions (FAQs). These resources detail the calculation methods, applicable rates, and reporting requirements for entities engaged in mining activities within the country.

Specifically, the FAQs address how to determine the taxable base for mining operations, including considerations for various minerals and extraction methods. They also clarify the deadlines for submitting tax returns and making payments, outlining potential penalties for non-compliance.
Furthermore, the STI clarifies procedures for claiming deductions or exemptions related to mining tax, ensuring transparency and fairness in tax administration. The documents aim to assist mining companies in accurately fulfilling their tax responsibilities and avoiding disputes with the tax authorities. Accessing these PDFs is crucial for staying compliant with Kyrgyzstani tax law.

Fees for Subsoil Use Licenses
The State Tax Service (STI) of Kyrgyzstan offers detailed guidance on fees associated with subsoil use licenses via its question and answer PDFs. These documents clarify the calculation and payment procedures for fees related to the right to utilize mineral resources. The FAQs specifically address different categories of licenses and the corresponding fee structures.
Information provided covers how fees are determined based on the type of mineral, the size of the licensed area, and the duration of the license. The STI also outlines the deadlines for fee payments and the consequences of late or non-payment, including potential penalties and license revocation.
Furthermore, the FAQs explain procedures for appealing fee assessments and seeking clarification on complex licensing issues. These resources are vital for companies involved in exploration and extraction activities, ensuring they understand and comply with all relevant financial obligations related to subsoil use.
Alcohol Production & Distribution Licensing
The STI’s question and answer PDFs provide comprehensive information regarding licensing for the production and distribution of ethyl alcohol and alcoholic products in Kyrgyzstan. These documents detail the requirements for obtaining a license, including necessary documentation, application procedures, and eligibility criteria.
FAQs address specific aspects of the licensing process, such as the types of licenses available (production, wholesale, retail), the fees associated with each license, and the regulatory framework governing alcohol production and sales. The STI clarifies the standards for product quality, labeling, and storage, ensuring compliance with national regulations.
The PDFs also outline the grounds for license denial or revocation, including violations of tax laws, health and safety regulations, or licensing terms. Businesses operating in the alcohol industry can utilize these resources to navigate the complex licensing landscape and maintain full compliance with Kyrgyz law.

Contact Information & Support
STI offers support via phone (116, 62-11-13), email (stisti.gov.kg), and WhatsApp (+996 779 613 189).
Technical assistance is available through ГУСалык Сервис.
STI Contact Details (Address, Phone Numbers, Email)
For direct communication with the State Tax Service (STI) of Kyrgyzstan, several channels are readily available. The main office is located at 219 Chuy Avenue, Bishkek, 996. You can reach the press service at +996 551 116 006 for media inquiries.
General inquiries and support can be directed to the STI via phone at 116. A dedicated hotline for complaints regarding employee misconduct is available at +996 (312) 62-11-13 and also via WhatsApp at +996 (779) 613 189.
Email correspondence can be sent to stisti.gov.kg. The STI operates Monday through Friday, from 9:00 AM to 6:00 PM, with a lunch break from 12:30 PM to 1:30 PM. Please note that the STI is closed on Saturdays and Sundays. These contact details ensure accessibility for taxpayers and stakeholders seeking assistance or wishing to report concerns.
Hotline for Complaints (Regarding Employee Misconduct)
The State Tax Service (STI) of Kyrgyzstan prioritizes ethical conduct and transparency. A dedicated hotline is available for reporting any instances of improper behavior by STI employees. This ensures accountability and maintains public trust in the tax administration system.

Individuals can lodge complaints by calling +996 (312) 62 11 13. Furthermore, a convenient WhatsApp channel is available at +996 (779) 613 189, allowing for discreet and accessible reporting.
All complaints are treated with strict confidentiality and investigated thoroughly. The STI encourages anyone with knowledge of misconduct – such as bribery, abuse of power, or unethical practices – to utilize these channels. Reporting such issues helps to foster a fair and efficient tax system for all citizens and businesses in Kyrgyzstan. The STI is committed to addressing all concerns promptly and effectively.
Technical Support (ГУСалык Сервис)
ГУСалык Сервис provides essential technical assistance to taxpayers navigating the electronic systems of the State Tax Service (STI). This support is crucial for utilizing online services like electronic invoicing (Электронный-счет фактура) and submitting tax declarations effectively.
Taxpayers experiencing difficulties with the STI’s digital platforms can reach out to ГУСалык Сервис for guidance. While specific contact details for direct support aren’t explicitly listed beyond being the entity providing the technical support, the general STI contact email is stisti.gov.kg.
The service aims to resolve technical issues promptly, ensuring businesses and individuals can fulfill their tax obligations seamlessly. This includes assistance with account access, software functionality, and troubleshooting errors. Reliable technical support is a cornerstone of the STI’s commitment to modernizing tax administration and improving taxpayer convenience within Kyrgyzstan.